Privacy Policy

Your privacy matters deeply. This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or engage with services offered by Latika Arora and her practice.

This policy is shared to ensure clarity, transparency, and trust.

1. Information We Collect

We may collect limited personal information when you:

Submit a form on this website
Request or book a therapy session
Make a payment
Reach out via email, phone, or messaging platforms

The information collected may include:

Name
Email address
Phone number
Preferred availability
Any information you choose to share voluntarily

You are never required to share more than you are comfortable with.

2. How Your Information Is Used

Information shared is used only to:

Respond to your enquiry
Coordinate and confirm therapy sessions
Communicate session-related details
Provide support related to services offered

Your information is not used for marketing purposes without your consent.

3. Payments

Payments are processed securely through Razorpay.
This website does not store your card, UPI, or banking details.

Razorpay handles payment data in accordance with its own privacy and security policies.

4. Confidentiality & Therapy Sessions

All information shared during therapy sessions is treated with care, respect, and confidentiality, in line with professional and ethical standards.

Confidentiality may be limited only in situations where:

There is a serious risk of harm to yourself or others
Disclosure is required by law

Any such limits will be approached thoughtfully and responsibly.

5. Storage & Protection of Information

Reasonable measures are taken to protect personal information from unauthorised access, misuse, or disclosure.

Access to information is limited to Latika Arora and authorised team members, only when necessary for coordination and care.

6. Sharing of Information

Your personal information is never sold or shared with third parties for promotional or commercial purposes.

Information may be shared only when:

Required by law
Necessary to prevent harm
Essential for secure service delivery (e.g., payment processing)

7. Cookies & Website Analytics

This website may use basic cookies or analytics tools to understand website usage and improve user experience.

These tools do not collect sensitive personal or therapy-related information.

You may choose to disable cookies through your browser settings.

8. Testimonials & Shared Experiences

Any testimonials or shared experiences displayed on this website are shared with permission and anonymised where appropriate.

They do not include identifying personal or sensitive information unless explicitly agreed upon.

9. Your Rights

You may:

Request clarification about how your information is used
Ask for corrections to your personal information
Request deletion of your information, where appropriate

Requests can be made using the contact details available on this website.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements.

The most current version will always be available on this website.

11. Contact

If you have any questions or concerns about this Privacy Policy, you are welcome to reach out using the contact details provided on this website.

Last updated: [Jan 11, 2026]